Ecomm Documentation
  • Welcome to Ecomm
  • Guides
    • Theme requirements
    • WordPress knowledge base
    • My purchase code
    • How to get support
    • How to install demo
    • How to update
  • eCommerce features
    • Product bundles
    • Quantity discount
    • Quantity select
    • Sale countdown timer
    • Sale notification
    • Product frequently bought
    • Product compare
    • Product wishlist
    • Product quick view
    • Multi-currency switcher
    • Product custom tabs
    • Product swatch
    • Shoppable images
    • Product video gallery
  • Customize
    • WordPress configuration
    • Customize
    • Site layout & background
    • Colors & typography
    • Top bar
    • Header
    • Logo
    • Navigation
    • Page title bar & breadcrumb
    • Sidebars
    • Footer
    • Pages
    • Blog
    • Shop
    • Site Info
    • Search & popup search
    • 404 page
    • Pre loader
    • Advanced
    • Login/register popup
    • Subscribe popup
    • Cookie notice
    • Preset
    • Performance
    • Menus
    • Site Identity
    • Widgets
    • Homepage settings
    • WooCommerce
    • Additional CSS
    • Additional JS
    • Import/Export
  • Pages
    • Create a page
    • Change page title
    • Page options
    • Maintenance mode
    • Onepage setup
  • Menu
    • How to create menu
    • How to create Mega menu
  • FAQs
    • Things you should know about theme updating
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On this page
  • Recommended PHP Configuration Limits
  • Tips For This Part
  • How to choose PHP version and enable PHP extension
  1. Guides

Theme requirements

PreviousWelcome to EcommNextWordPress knowledge base

Last updated 3 years ago

To use Ecomm, you must be running WordPress 4.8 or higher, PHP 5.6 or higher, and MySQL 5 or higher. We have tested it with Mac, Windows, and Linux. Below is a list of items you should ensure your host can comply with.

  • Check to ensure that your web host has the minimum requirements to run WordPress.

  • Always make sure they are running the latest version of WordPress.

  • You can download the latest release of WordPress from the official website.

  • Always create secure passwords for FTP and Database.

Hosting is more secure when PHP applications, like WordPress, are running using your account’s username instead of the server’s default shared username (www or www-data). The most common way for hosting companies to do this is using PHP. Just ask your potential host if they run PHP or something similar.

Recommended PHP Configuration Limits

Many issues that you may run into such as white screen, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:

  • max_execution_time 180

  • memory_limit 128M

  • post_max_size 32M

  • upload_max_filesize 32M

You can verify your PHP configuration limits in the System tab in the Backend-mainpage. Take a look in the left sidebar for Ecomm back end > Insight Core > system.

Your mission is making those 4 sections turn from yellow to green.

  • WP Memory Limit: find the file wp-config.php. Add the line “define(‘WP_MEMORY_LIMIT', '256M' );” above the line /That's all, stop editing! Happy blogging./

  • WP Debug Mode: It is not important to set WP Debug Mode then do not worry about it.

  • PHP Time limit: find the file wp-config.php. Add the line “set_time_limit(600);” above the line /That's all, stop editing! Happy blogging./

  • PHP Max Input Vars: Find .htaccess in folder Root of website. Add the line “php_value max_input_vars 5000”

How to choose PHP version and enable PHP extension

Step 1: Go to CPanel find Select PHP version

Step 2: Choose version 5.6 and enable XML reader extension

Step 3: Save the file

Tips For This Part

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WordPress